Can I return my order?
Not a problem, you can send any unwanted items back to us for FREE* within 14 days for a full refund or within 28 days for an exchange. Simply package up your purchase with the order note, attach the sticker found on our free returns label and hand it in at the Post Office. Please remember to ask for a proof of postage.
If you’re lucky enough to live near a size? store, just take your despatch note and the goods you want to return, and the store team will be happy to assist you.
If you need to return an item purchased instore and you are unable to reach one of our stores please message our team on our Contact Us page. Please attach images of the items you want to return along with an image of the receipt showing the amount paid including the items purchased we can then advise you the next steps.
– If you’ve paid using a credit/debit card, a refund/exchange will be processed at the till point.
– If you’ve paid using PayPal, Apple Pay or Klarna, we’ll send your order back to our distribution center on your behalf so the transaction can be reversed, or your order can be exchanged and resent back out to you.
How long can I keep my order before returning?
We ask you to return your items to us within 14 days of receiving them for a full refund or within 28 days for an exchange.
How long will it take to process my return?
Returns are usually processed within a few days of us receiving the goods back.
Please allow up to a week for refunds to show on your account. Sorry if this seems a little long but the timeframe is dictated by your bank or card issuer and we have no control over it.
We’ll refund you by the same method as payment (i.e. same card, Paypal)